Heated Haven Villa
Tampa Retreat with Heated In-Ground Pool & Spa
About this space
Sleeping Arrangements
Rates & Availability
From $84/night · select dates for your exact total
What this place offers
Where you'll be
Tampa, Florida
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You won't be charged yet
4.98 · 194 reviews
The house is in a gentrified area where they are building up the neighborhood so it would seem like a semi seedy neighborhood, but it looks like it is evolving. It was fairly quiet though for what I was expecting, and they thought of almost everything in this house except for seasoning for your food and the pool, which is the premium humidity of the house was not well kept. I was there on business. I was very busy, but I wanted to enjoy the pool on my last day and noticed that it was filthy. Had a dead frog floating in the pool when I mentioned it to them they wanted to bring someone out immediately but I was leaving like that following morning. They offered me 100 gift card for the inconvenience, but I still haven’t gotten that either. I would say as soon as you get there if the pool is while you’re there, you should probably call them right away and just have them come out and clean it when you arrive.
Thank you for taking the time to share your feedback and for choosing to stay with us, Santresa. We're pleased to hear that you found the home quiet and enjoyed many of the amenities we provided. We sincerely apologize that the condition of the pool impacted your experience. We understand how disappointing it must have been to finally have time to enjoy the pool on your last day, only to find it in an unsatisfactory condition. While outdoor pools in Florida can occasionally collect debris or wildlife, we recognize that this did not meet your expectations or ours. As soon as you notified us, we were prepared to have our pool team address the issue right away. We also apologize for any confusion regarding the gift card we offered and appreciate you bringing this to our attention so we can ensure it is properly followed up on. Thank you again for your thoughtful feedback. It helps us continue improving, and we truly appreciate the opportunity to host you. We hope to have the chance to welcome you back and provide you with a much better experience in the future.
Great place to stay and relax . Pool was also clean and great to cool off from the hrat if the day.
Thank you so much for staying with us, Sean! We are thrilled to hear you enjoyed how clean and well-kept the home felt, the pool, and the relaxing atmosphere. It means a lot to know the home helped make your stay easy and enjoyable. We truly appreciate you highlighting how clean and well-kept the home felt, the pool, and the relaxing atmosphere, and we would love to welcome you back for another great stay. 😊🏡✨ 👑 Emperor Rentals ❤️
Enjoyed a great stay with my family and friends! The house was super clean and well presented! The host was also very responsive and nice!
Thank you, Charlene! We're so happy you and your family and friends had a great time. Keeping the house super clean and well-presented is a top priority for us, so it's great to hear that came through. Hope to host you again soon!
I would definitely stay here again. My only issue was people coming in to the side gate and leaving it open, I think they were the cleaners and then cleaners coming to blow leaves at 7:30 in the morning.
Thanks for the review, Jaden! We're glad you'd stay again. We apologize about the early leaf blowing and the gate issue - we'll follow up with our maintenance team to make sure they're more mindful of timing and securing the gate. Your feedback helps us improve. Hope to see you back!
Things to know
House rules
Check-in after 4:00 PM
Checkout before 10:00 AM
8 guests maximum
No parties or events
No smoking indoors
Safety & property
Pool with no fence — supervise children
Exterior security cameras
Carbon monoxide alarm
Smoke alarm
Not wheelchair accessible
Cancellation policy
Free cancellation for 48 hours
Full refund 30+ days before check-in
50% refund up to 14 days before
Review the full policy at checkout
Have a question about Heated Haven Villa?
Ask us anything — dates, amenities, the neighborhood. We typically reply within one business day.