We're an Airbnb Superhost Again: Thank You, Team and Guests
By Mark · October 8, 2026 · 2 min read
Early on October 8, an email from Airbnb landed in our inbox with a subject line we never get tired of reading: "You've hit another full year as a Superhost."
Airbnb's October review is in, and Emperor Rentals is a Superhost again this quarter. That makes four quarters in a row. Counting back through our inbox, it's also our 18th consecutive quarterly review with the badge, a streak that goes back to the summer of 2022.
What Superhost actually measures
Superhost isn't something a host can buy or apply for. Every quarter, Airbnb looks back at the previous 12 months and checks four numbers. Miss any one of them and the badge comes off. Here's the bar, and where we landed:
- Average rating: 4.9. The requirement is 4.8 or higher.
- Cancellation rate: 0.02%. The requirement is under 1%.
- Response rate: 100%. The requirement is 90%.
- Stays: 3,463. The requirement is 10.
That last line is the one we're proudest of. Holding a 4.9 across ten stays is hard. Holding it across 3,463 stays means there's no such thing as an off week. Every check-in, every turnover and every late-night message counts toward the same average.
To our team: this one's yours
The badge goes on the listing, but it's earned in the field. Thank you to:
- Our housekeeping crews, who turn homes around between checkout and check-in so the next family walks into beds made, towels stacked and every surface ready.
- Our maintenance and pool techs, who keep the heated pools heated, the hot tubs hot and the little things fixed before a guest ever notices.
- Our guest experience team, who replied to every new inquiry and booking request within 24 hours. That 100% response rate is all them.
- Our homeowners, who trust us with their properties and keep investing in making them great places to stay.
You did this. We just get to write the blog post.
To our guests: thank you for choosing us
None of this exists without the people who book with us. Thank you for trusting us with your vacations, family reunions, game weekends and work trips. Thank you for treating our homes like your own, and for taking the time to leave honest reviews. Your feedback is how we get better, one stay at a time.
Airbnb highlighted one review in the email, and we'll let it speak for us:
"Our stay was spectacular—every detail, the rooms, the pool, the entertainment areas—it was incredible! We had a wonderful stay! Everything was perfect! Mark's service was impeccable! Highly recommended."
Carolina, July 2026
Thank you, Carolina, and thank you to every guest who has stayed with us.
What it means for your next stay
Superhost is Airbnb's badge, but the standard behind it is ours, and it doesn't change based on where you book. The same team, the same care and the same fast replies come with every Emperor Rentals home, whether you find us on Airbnb or book direct on our website.
Airbnb's next review is in January. We'll be working to make it 19 in a row.
Mark and the whole Emperor Rentals team